Citizen's Charter



FMB CITIZEN'S CHARTER (2020, First Edition)


TECHNICAL SERVICES
External
RO-F-08 Review and Processing of Community-Based Forest Management Agreement (CBFMA)
RO-F-09 Review and Processing of Integrated Forest Management Agreement (IFMA)
RO-F-10 Review and Processing of Socialized Industrial Forest Management Agreement (SIFMA)
RO-F-11 Review and Processing of Forest Land Grazing Management Agreement (FLGMA)
RO-F-12 Review and Processing of Forest Landuse Agreement for Tourism (FLAgT)
RO-F-13 Review and Processing of Forest Landuse Agreement (FLAg)
RO-F-14 Review and Processing of Community Resource Management Framework (CRMF) and Five-Year Work Plan (FYWP) for Community-Based Forest Management Agreement (CBFMA)
RO-F-15 Review and Processing of Comprehensive Development and Management Plan (CDMP) for Integrated Forest Management Agreement (IFMA)
RO-F-16 Review and Processing of Forest Land Grazing Management Plan (FLGMP)
RO-F-17 Review and Approval of Comprehensive Development and Management Plan (CDMP) for Forest Landuse Agreement (FLAg)
RO-F-18 Review and Processing of Special Private Land Timber Permit/Private Land Timber Permit (SPLTP/PLTP) Application for Trees Within Titled/Private Lands
RO-F-19 Review and Processing of Special/Tree Cutting and Earth-balling Permit (STC/EP) Application for Trees within Forest Lands
RO-F-20 Review and Processing of Wood Processing Plant (WPP) Permit Application
RO-F-21 Confirmation of Certificate of Timber/Lumber Origin (CTO/CLO)
Internal and External
FMB-STAT-01 Request for Forestry Statistics and Other Related Statistical Services


ADMINISTRATIVE AND FINANCE SERVICES
Internal and External
FMB-AF-01 Preparation of Obligation Request and Status for All Disbursement Vouchers, Contracts and Other Transactions
FMB-AF-02 Processing of Disbursement Voucher (DV)
FMB-AF-03 Preparation, Processing and Issuance of Approved Checks / List of Due and Demandable Accounts Payable – Advice to Debit Accounts (LDDAP-ADA)
External
FMB-AF-04 Sale of Bidding Documents


Feedback and Complaint Mechanism
Procedure for Filing Feedback and Complaint
Client Satisfaction Survey Form (Online) / PDF format
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