FMB CITIZEN'S CHARTER (2023, First Edition)
ADMINISTRATIVE AND FINANCE SERVICES
| Internal and External | |
| FMB-AF-01 | Processing of Payment of Claims |
| External | |
| FMB-AF-02 | Sale of Bidding Documents |
| FMB-RE-01 | Issuance of Certified Copies of Documents (Forest Tenure Agreements, Permits and Others) |
| Internal | |
| FMB-HR-01 | Issuance of Certificate of Employment and Compensation |
| FMB-HR-02 | Issuance of Service Record |
TECHNICAL SERVICES
| Internal and External | |
| FMB-STAT-01 | Request for Forestry Statistics and Other Related Statistical Services |
Feedback and Complaint Mechanism
| Procedure for Filing Feedback and Complaint |
| Client Satisfaction Survey Form (Online) / PDF format External or Internal |
